Frequently Asked Questions

Everything you need to know about your OUTDOOR INOXTO gear.

How long does shipping take for my order?

Standard shipping typically takes 7-12 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your package's progress.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return or exchange.

Are OUTDOOR INOXTO backpacks waterproof?

Most of our hydration packs and running vests are made from water-resistant nylon. While they can withstand light rain, we recommend using a rain cover for heavy downpours.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure payments through PayPal and Apple Pay.

How do I clean my hydration bladder?

We recommend rinsing the bladder after every use with warm water and mild soap. Air dry completely before storing to ensure hygiene and longevity.

Do you offer international shipping?

Yes, we ship our outdoor gear worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.